Shopping
Practical shopping conversations for payment, tax-free procedures, and purchases.
The checkout price is different from the shelf price — Japanese
If the scanned price differs from the shelf label, show staff the item and label and ask them to check the difference.
Do I need to weigh the fruit before checkout? — Japanese
When buying produce sold by weight, ask whether you must weigh and label it yourself or staff do it at checkout.
Can you deliver my purchase to my hotel? — Japanese
If a purchase is too bulky to carry, ask whether the store can deliver it to your hotel and check the fee and arrival date.
Can I have these trousers hemmed? — Japanese
After trying on trousers that are too long, ask whether the store offers hemming and check the completion time and cost.
Could you hold this item until this evening? — Japanese
If you cannot buy an item immediately, ask the store to hold it briefly and confirm the deadline, name, and any payment required.
Could I get another copy of my receipt? — Japanese
If the receipt was lost or did not print, provide the purchase details and ask for a copy or digital receipt.
Can I use this product overseas? — Japanese
A shopping situation for asking in Japanese whether an electronic product can be used abroad and checking voltage, plug adapters, and warranty coverage.
Could you gift-wrap this? — Japanese
A shopping situation for asking in Japanese for gift wrapping, checking the fee, separate wrapping, removing price tags, and asking for a gift bag or message card.
Ask whether tax-free shopping is available — Japanese
A shopping conversation for checking tax-free eligibility, passport requirements, and where to complete the procedure.
Ask for another payment method when a card doesn't work — Japanese
A checkout conversation for asking whether another card or cash can be used when payment fails.
Ask for another size or color — Japanese
A shopping conversation for asking whether an item is available in another size or color and requesting to see or try it.
Ask to exchange or return a purchase — Japanese
A shopping conversation for asking about an exchange or refund, showing the receipt, and checking the next step.
Check whether a card payment was approved — Japanese
A shopping conversation for checking approval status, duplicate charges and the receipt after a payment error.
Ask if you can try clothes or shoes on — Japanese
A shopping conversation for asking to try on clothes or shoes, finding the fitting room and requesting another size.
Ask whether tax is included in the displayed price — Japanese
A shopping conversation for checking whether the displayed price includes tax and whether anything will be added at checkout.