TL-008 · Shopping
Ask whether tax-free shopping is available — Japanese
A shopping conversation for checking tax-free eligibility, passport requirements, and where to complete the procedure.
Quick answer
免税できますか？
Meaning Is tax-free shopping available?
Menzei dekimasu ka?
When to use it
Use this before or during a purchase when you want to know whether the store supports tax-free shopping.
Core phrases
免税できますか？
Menzei dekimasu ka?
Is tax-free shopping available?
パスポートは必要ですか？
Pasupōto wa hitsuyōdesu ka?
Do I need my passport?
免税手続きはどこですか？
Menzeitetsuzukihadokodesu ka?
Where do I complete the tax-free procedure?
What you may hear
はい。パスポートをご提示ください。
Hai. Pasupōto ogo teijikudasai.
Yes. Please show your passport.
この店舗では免税できません。
Kono tenpo deha menzeidekimasen.
Tax-free shopping isn't available at this store.
How to respond
はい、パスポートはこちらです。
Hai, pasupōto wa kochiradesu.
Sure, here's my passport.
免税カウンターはどこですか？
Menzei kauntā hadokodesu ka?
Where is the tax-free counter?
Mini conversation
You
免税できますか？
Menzei dekimasu ka?
Is tax-free shopping available?
Other person
はい。パスポートをご提示ください。
Hai. Pasupōto ogo teijikudasai.
Yes. Please show your passport.
You
はい、パスポートはこちらです。
Hai, pasupōto wa kochiradesu.
Sure, here's my passport.
More natural
Ask where the procedure is handled as well as whether tax-free shopping is available.
Good to know
Tax-free rules vary by country and date. In Japan, a refund-based system is scheduled to begin on November 1, 2026.
Sources
Related situations
Use GLANOS Talk in the real conversation
View GLANOS TalkTranslate, listen, and show the phrase when you need it.