TL-094 · Shopping
The checkout price is different from the shelf price — Japanese
If the scanned price differs from the shelf label, show staff the item and label and ask them to check the difference.
Quick answer
レジの値段が売り場の値段と違います。
Meaning The checkout price is different from the shelf price.
reji no nedan ga uriba no nedan to chigai masu .
When to use it
Ask before finishing payment when the scanned amount differs from the shelf label.
Core phrases
レジの値段が売り場の値段と違います。
reji no nedan ga uriba no nedan to chigai masu .
The checkout price is different from the shelf price.
この商品の値札には十と書いてありました。
kono shouhin no nefuda niwa juu to kai tearimashita .
The shelf label for this item said ten.
値段を確認してから購入するか決めます。
nedan o kakuninshi tekara kounyuu suruka kime masu .
I'll decide whether to buy it once the price is confirmed.
What you may hear
売り場にはいくらと表示されていましたか？
uriba ni hai kurato hyoujisa reteimashitaka ？
What price was shown on the shelf?
値札と商品番号を一緒に確認します。
nefuda to shouhin bangou o isshoni kakuninshi masu .
I'll check the shelf label and product code together.
はい、担当者にその売り場を確認してもらいます。
hai , tantousha nisono uriba o kakuninshi temoraimasu .
Yes, I'll ask a staff member to check that shelf.
How to respond
その値段は会員限定ですか？
sono nedan wa kaiin gentei desuka ？
Is that price only for members?
値札とこの商品を確認していただけますか？
nefuda tokono shouhin o kakuninshi teitadakemasuka ？
Could you check the label against this item?
Mini conversation
You
レジの値段が売り場の値段と違います。
reji no nedan ga uriba no nedan to chigai masu .
The checkout price is different from the shelf price.
Other person
売り場にはいくらと表示されていましたか？
uriba ni hai kurato hyoujisa reteimashitaka ？
What price was shown on the shelf?
You
この商品の値札には十と書いてありました。
kono shouhin no nefuda niwa juu to kai tearimashita .
The shelf label for this item said ten.
Other person
値札と商品番号を一緒に確認します。
nefuda to shouhin bangou o isshoni kakuninshi masu .
I'll check the shelf label and product code together.
You
値札とこの商品を確認していただけますか？
nefuda tokono shouhin o kakuninshi teitadakemasuka ？
Could you check the label against this item?
Other person
はい、担当者にその売り場を確認してもらいます。
hai , tantousha nisono uriba o kakuninshi temoraimasu .
Yes, I'll ask a staff member to check that shelf.
You
値段を確認してから購入するか決めます。
nedan o kakuninshi tekara kounyuu suruka kime masu .
I'll decide whether to buy it once the price is confirmed.
More natural
Shelf price is the displayed price; checkout price is the scanned price. Check that the label is for the same item before assuming an error.
Good to know
Promotion dates, member conditions, or product sizes may differ. Help staff compare the actual item with its label.
Related situations
Use GLANOS Talk in the real conversation
View GLANOS TalkTranslate, listen, and show the phrase when you need it.