TL-023 · Shopping
Check whether a card payment was approved — Japanese
A shopping conversation for checking approval status, duplicate charges and the receipt after a payment error.
Quick answer
カード決済は通っていますか？
Meaning Did my card payment go through?
Kādo kessai wa tōtte imasu ka?
When to use it
Use this when the terminal showed an error or you were asked to pay again and want to confirm whether the first attempt was already approved.
Core phrases
カード決済は通っていますか？
Kādo kessai wa tōtte imasu ka?
Did my card payment go through?
二重に決済されていませんか？
Nijūni kessaisareteimasen ka?
Was I charged twice?
最初の決済は失敗したということで合っていますか？
Saishono kessai wa shippaishitatoiukotode atteimasu ka?
So the first payment definitely failed, correct?
決済は1件だけで間違いないですか？
Kessai wa 1 kendakedemachigainaidesu ka?
So there isn't a duplicate approved charge, correct?
レシートをいただけますか？
Reshīto oitadakemasu ka?
Could I have the receipt?
What you may hear
最初の決済は承認されていません。
Saishono kessai wa shōninsareteimasen.
The first payment was not approved.
2回目の決済だけ正常に承認されています。
Nikai meno kessaidake seijōni shōninsareteimasu.
Only the second payment was approved.
How to respond
では、決済は1件だけで間違いないですね？
Deha, kessai wa 1 kendakedemachigainaidesune?
So there isn't a duplicate approved charge, right?
確認できるように、レシートもお願いします。
Kakunindekiruyōni, reshīto moo negaishimasu.
Please give me the receipt as well so I can check.
Mini conversation
You
カード決済は通っていますか？
Kādo kessai wa tōtte imasu ka?
Did my card payment go through?
Other person
最初は失敗して、2回目だけ承認されています。
Saisho wa shippaishite, nikai medake shōninsareteimasu.
The first attempt failed. Only the second one was approved.
You
では、決済は1件だけで間違いないですね？
Deha, kessai wa 1 kendakedemachigainaidesune?
So there isn't a duplicate approved charge, right?
Other person
はい、承認は1件だけです。
Hai, shōnin wa 1 kendakedesu.
Correct. There is only one approved charge.
You
レシートもお願いします。
Reshīto moo negaishimasu.
I'd like the receipt too, please.
More natural
“Did it go through?” is a very natural way to ask whether a card transaction was successfully approved.
Good to know
A merchant terminal and your card issuer can show transaction status at different times. Keep the receipt and check with your issuer if the final charge remains unclear.
Related situations
Use GLANOS Talk in the real conversation
View GLANOS TalkTranslate, listen, and show the phrase when you need it.