TL-089 · Shopping
Could I get another copy of my receipt? — Japanese
If the receipt was lost or did not print, provide the purchase details and ask for a copy or digital receipt.
Quick answer
レシートの控えをもう一度いただけますか？
Meaning Could I get another copy of my receipt?
reshiito no hikae omou ichido itadakemasuka ？
When to use it
Ask the checkout desk when you need proof of a completed purchase but have no receipt.
Core phrases
レシートの控えをもう一度いただけますか？
reshiito no hikae omou ichido itadakemasuka ？
Could I get another copy of my receipt?
今日の午後、この店でこのバッグを買いました。
kyou no gogo , kono mise dekono baggu o kai mashita .
I bought this bag at this store this afternoon.
午後三時ごろ、カードで支払いました。
gogo sanji goro , kaado de shiharai mashita .
I paid by card at about three p.m.
What you may hear
いつ、何を購入されましたか？
itsu , nani o kounyuu saremashitaka ？
When did you make the purchase, and what did you buy?
取引を調べて、レシートを発行できるか確認します。
torihiki o shirabe te , reshiito o hakkou dekiruka kakuninshi masu .
I'll look up the transaction and check whether we can issue a receipt.
おおよその購入時刻とお支払い方法を教えてください。
ooyosono kounyuuji koku too shiharai houhou o oshie tekudasai .
Please tell me the approximate time and payment method.
How to respond
電子レシートでも受け取れますか？
denshi reshiito demo uketore masuka ？
Could I receive a digital receipt instead?
購入記録を探すには、どの情報が必要ですか？
kounyuu kiroku o sagasu niwa , dono jouhou ga hitsuyou desuka ？
What details do you need to find the purchase?
Mini conversation
You
レシートの控えをもう一度いただけますか？
reshiito no hikae omou ichido itadakemasuka ？
Could I get another copy of my receipt?
Other person
いつ、何を購入されましたか？
itsu , nani o kounyuu saremashitaka ？
When did you make the purchase, and what did you buy?
You
今日の午後、この店でこのバッグを買いました。
kyou no gogo , kono mise dekono baggu o kai mashita .
I bought this bag at this store this afternoon.
Other person
取引を調べて、レシートを発行できるか確認します。
torihiki o shirabe te , reshiito o hakkou dekiruka kakuninshi masu .
I'll look up the transaction and check whether we can issue a receipt.
You
購入記録を探すには、どの情報が必要ですか？
kounyuu kiroku o sagasu niwa , dono jouhou ga hitsuyou desuka ？
What details do you need to find the purchase?
Other person
おおよその購入時刻とお支払い方法を教えてください。
ooyosono kounyuuji koku too shiharai houhou o oshie tekudasai .
Please tell me the approximate time and payment method.
You
午後三時ごろ、カードで支払いました。
gogo sanji goro , kaado de shiharai mashita .
I paid by card at about three p.m.
More natural
Another copy of my receipt requests proof of a completed purchase. Distinguish it from checking whether a payment succeeded.
Good to know
Check whether the store can issue a copy. Provide only the details needed to locate the transaction, not your card PIN.
Related situations
Use GLANOS Talk in the real conversation
View GLANOS TalkTranslate, listen, and show the phrase when you need it.