Airport
Practical airport conversations for baggage and travel procedures.
Where is the meeting point in arrivals? — Japanese
If you cannot find someone meeting you after arrival, ask about a clear meeting point in the same terminal.
Has my boarding group been called? — Japanese
If you arrive at the gate and a queue has formed, check whether your boarding group has been called and whether you should join now.
Should I take my laptop out at security? — Japanese
Before putting your laptop bag on the belt at airport security, ask staff whether the laptop needs to be removed.
Can I use the stroller up to the gate? — Japanese
When traveling with a child, ask airline staff how far you can use the stroller, where to hand it over, and where to collect it on arrival.
The name on my ticket differs from my passport — Japanese
If you notice a spelling mismatch between the ticket and passport, show airline staff the difference and ask how to have it checked.
I'd like a printed boarding pass — Japanese
If you prefer a paper boarding pass to the phone screen, ask airline staff where it can be printed and what documents are needed.
Could I change my airplane seat? — Japanese
An airport situation for asking in Japanese to change seats, request an aisle or window seat, sit with a companion, and check any extra fee.
My suitcase wheel is broken. Where can I report it? — Japanese
Describe a broken suitcase wheel, show photos and the baggage tag, and ask the baggage service desk about the damage report, reference number, repair estimate and claim review.
Report checked baggage that hasn't arrived — Japanese
An airport conversation for reporting checked baggage that did not arrive and showing the baggage tag to airline staff.
Ask where your connecting-flight gate is — Japanese
An airport conversation for asking where your connecting-flight gate is and whether you need to pass security again.
Ask for help when a delay may make you miss your connection — Japanese
An airport conversation for checking alternatives, arrival procedures and baggage when a delay threatens a connection.
Ask what to do when your carry-on is over the weight limit — Japanese
An airport conversation for checking options such as checking the bag, repacking or paying a fee when a carry-on exceeds the allowance.
Report damaged checked baggage — Japanese
An airport conversation for reporting damage to checked baggage and asking how to file a damage report.
Ask whether you need to collect checked baggage during a connection — Japanese
An airport conversation for checking whether checked baggage is transferred to the final destination or must be collected and rechecked during a connection.