TL-011 · Airport
Report checked baggage that hasn't arrived — Japanese
An airport conversation for reporting checked baggage that did not arrive and showing the baggage tag to airline staff.
Quick answer
預けた荷物が出てきません。
Meaning My checked baggage hasn't arrived.
Azuketa nimotsu ga dete kimasen.
When to use it
Use this when baggage delivery for your flight is ending but your checked bag still has not appeared.
Core phrases
預けた荷物が出てきません。
Azuketa nimotsu ga dete kimasen.
My checked baggage hasn't arrived.
この手荷物タグです。
Kono tenimotsu tagu desu.
Here's my baggage tag.
どこで手続きすればいいですか？
Dokode tetsuzukisurebaiidesu ka?
Where should I report this?
What you may hear
手荷物タグを見せていただけますか？
Tenimotsu tagu o miseteitadakemasu ka?
Could you show me your baggage tag?
航空会社の手荷物カウンターでお手続きください。
Kōkūgaishano tenimotsu kauntā deo tetsuzukikudasai.
Please report it at the airline baggage counter.
How to respond
はい、こちらです。
Hai, kochiradesu.
Yes, here it is.
利用した便は○○便です。
Riyōshita bin wa ○○ bindesu.
My flight was ___.
Mini conversation
You
預けた荷物が出てきません。
Azuketa nimotsu ga dete kimasen.
My checked baggage hasn't arrived.
Other person
手荷物タグを見せていただけますか？
Tenimotsu tagu o miseteitadakemasu ka?
Could you show me your baggage tag?
You
はい、こちらです。
Hai, kochiradesu.
Yes, here it is.
More natural
Have your flight number and baggage tag ready so staff can start tracing the bag.
Good to know
Haneda Airport instructs passengers whose baggage does not appear or is damaged to ask airline staff and present the baggage tag. Tracing and compensation procedures depend on the airline.
Sources
Related situations
Use GLANOS Talk in the real conversation
View GLANOS TalkTranslate, listen, and show the phrase when you need it.