TL-094 · Shopping

The checkout price is different from the shelf price — Korean

If the scanned price differs from the shelf label, show staff the item and label and ask them to check the difference.

Quick answer
계산대 가격이 진열대 가격과 달라요.
Meaning The checkout price is different from the shelf price.
gyesandae gagyeogi jinyeoldae gagyeokkkwa dalrayo.

When to use it

Ask before finishing payment when the scanned amount differs from the shelf label.

Core phrases

계산대 가격이 진열대 가격과 달라요.
gyesandae gagyeogi jinyeoldae gagyeokkkwa dalrayo.
The checkout price is different from the shelf price.
이 상품의 가격표에는 십이라고 적혀 있었어요.
i sangpumui gagyeokpyoeneun sibirago jeokyeo isseosseoyo.
The shelf label for this item said ten.
확인된 가격을 듣고 구매 여부를 결정할게요.
hwagindoen gagyeogeul deutkko gumae yeobureul gyeoljeonghalgeyo.
I'll decide whether to buy it once the price is confirmed.

What you may hear

진열대에는 얼마라고 표시돼 있었나요?
jinyeoldaeeneun eolmarago pyosidwae isseonnayo?
What price was shown on the shelf?
가격표와 상품 번호를 함께 확인하겠습니다.
gagyeokpyowa sangpum beonhoreul hamkke hwaginhagetsseumnida.
I'll check the shelf label and product code together.
네, 담당 직원에게 해당 진열대를 확인해 달라고 하겠습니다.
ne, damdang jigwonege haedang jinyeoldaereul hwaginhae dalrago hagetsseumnida.
Yes, I'll ask a staff member to check that shelf.

How to respond

그 가격이 회원 전용 가격인가요?
geu gagyeogi hoewon jeonyong gagyeogingayo?
Is that price only for members?
가격표와 이 상품을 다시 확인해 주실래요?
gagyeokpyowa i sangpumeul dasi hwaginhae jusilraeyo?
Could you check the label against this item?

Mini conversation

You
계산대 가격이 진열대 가격과 달라요.
gyesandae gagyeogi jinyeoldae gagyeokkkwa dalrayo.
The checkout price is different from the shelf price.
Other person
진열대에는 얼마라고 표시돼 있었나요?
jinyeoldaeeneun eolmarago pyosidwae isseonnayo?
What price was shown on the shelf?
You
이 상품의 가격표에는 십이라고 적혀 있었어요.
i sangpumui gagyeokpyoeneun sibirago jeokyeo isseosseoyo.
The shelf label for this item said ten.
Other person
가격표와 상품 번호를 함께 확인하겠습니다.
gagyeokpyowa sangpum beonhoreul hamkke hwaginhagetsseumnida.
I'll check the shelf label and product code together.
You
가격표와 이 상품을 다시 확인해 주실래요?
gagyeokpyowa i sangpumeul dasi hwaginhae jusilraeyo?
Could you check the label against this item?
Other person
네, 담당 직원에게 해당 진열대를 확인해 달라고 하겠습니다.
ne, damdang jigwonege haedang jinyeoldaereul hwaginhae dalrago hagetsseumnida.
Yes, I'll ask a staff member to check that shelf.
You
확인된 가격을 듣고 구매 여부를 결정할게요.
hwagindoen gagyeogeul deutkko gumae yeobureul gyeoljeonghalgeyo.
I'll decide whether to buy it once the price is confirmed.

More natural

Shelf price is the displayed price; checkout price is the scanned price. Check that the label is for the same item before assuming an error.

Good to know

Promotion dates, member conditions, or product sizes may differ. Help staff compare the actual item with its label.

Related situations

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