TL-039 · Airport
Report damaged checked baggage — Korean
An airport conversation for reporting damage to checked baggage and asking how to file a damage report.
Quick answer
위탁수하물을 받았는데 파손돼 있었어요. 어디에 신고하면 되나요?
Meaning My checked bag was damaged when I picked it up. Where should I report it?
Witaksuhamureul badanneunde pasondwae isseosseoyo. Eodie singohamyeon doenayo?
When to use it
Use this when you notice damage after collecting checked baggage. Reporting deadlines and required documents vary by airline, so ask before leaving the airport when possible.
Core phrases
위탁수하물을 받았는데 파손돼 있었어요. 어디에 신고하면 되나요?
Witaksuhamureul badanneunde pasondwae isseosseoyo. Eodie singohamyeon doenayo?
My checked bag was damaged when I picked it up. Where should I report it?
바퀴가 부러졌어요.
Bakwiga bureojyeosseoyo.
One of the wheels is broken.
가방이 찢어졌어요.
Gabangi jjijeojyeosseoyo.
The bag is torn.
수하물 태그는 여기 있습니다.
Suhamul taegeuneun yeogi itseumnida.
Here's my baggage tag.
공항을 나가기 전에 신고해야 하나요?
Gonghangeul nagagi jeone singohaeya hanayo?
Do I need to file the report before leaving the airport?
What you may hear
수하물 태그와 파손된 부분을 보여주세요.
Suhamul taegeuwa pasondoen bubuneul boyeojuseyo.
Please show me the baggage tag and the damaged area.
여기에서 파손 신고서를 작성해주세요.
Yeogieseo pason singoseoreul jakseonghaejuseyo.
Please fill out a damage report here.
How to respond
네, 여기 태그와 파손된 부분입니다.
Ne, yeogi taegeuwa pasondoen bubunimnida.
Yes. Here's the tag and the damaged area.
접수 후에는 어떤 절차가 필요한가요?
Jeopsu hueneun eotteon jeolchaga piryohangayo?
What do I need to do after filing the report?
Mini conversation
You
위탁수하물을 받았는데 파손돼 있었어요. 어디에 신고하면 되나요?
Witaksuhamureul badanneunde pasondwae isseosseoyo. Eodie singohamyeon doenayo?
My checked bag was damaged when I picked it up. Where should I report it?
Other person
수하물 태그와 파손된 부분을 보여주세요.
Suhamul taegeuwa pasondoen bubuneul boyeojuseyo.
Please show me the baggage tag and the damaged area.
You
여기 있습니다. 바퀴가 부러졌어요.
Yeogi itseumnida. bakwiga bureojyeosseoyo.
Here it is. One of the wheels is broken.
Other person
파손 신고서를 작성해주세요.
Pason singoseoreul jakseonghaejuseyo.
Please fill out a damage report.
You
접수 후에는 어떤 절차가 필요한가요?
Jeopsu hueneun eotteon jeolchaga piryohangayo?
What do I need to do after filing the report?
More natural
“Checked baggage” and “checked bag” are standard English terms. In Japanese, 預けた荷物 is straightforward in conversation.
Good to know
Photos of the damage, baggage tag and whole bag can help document the issue. Compensation rules depend on the airline.
Related situations
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