TL-025 · Trouble
Ask for help after losing your passport — Japanese
A travel conversation for finding the appropriate loss-report office and embassy or consulate contact after a passport goes missing.
Quick answer
パスポートをなくしました。
Meaning I lost my passport.
Pasupōto o nakushimashita.
When to use it
Use this when your passport is missing and you need to explain the situation to police, a lost-property desk, hotel staff or airport staff.
Core phrases
紛失届はどこで出せますか？
Funshitsutodoke wa dokodedasemasu ka?
Where can I file a loss report?
一番近い警察署か遺失物窓口はどこですか？
Ichibanchikai keisatsushoka ishitsubutsumadoguchi wa dokodesu ka?
Where is the nearest police station or lost-property office?
自国の大使館か領事館に連絡したいです。
Jikokuno taishikanka ryōjikanni renrakushitaidesu.
I need to contact my embassy or consulate.
パスポートのコピーは持っています。
Pasupōto no kopī wa motteimasu.
I have a copy of my passport.
必要な書類を教えてください。
Hitsuyōna shoruio oshietekudasai.
Please tell me what documents I need.
What you may hear
最後にパスポートを見たのはどこですか？
Saigoni pasupōto o mitanohadokodesu ka?
Where did you last see your passport?
必要な窓口をご案内します。
Hitsuyōna madoguchiogo annaishimasu.
I'll direct you to the appropriate office.
How to respond
今朝、ホテルで最後に見ました。
Kesa, hoteru de saigoni mimashita.
I last saw it at the hotel this morning.
大使館の連絡先も確認したいです。
Taishikanno renrakusakimo kakuninshitaidesu.
I'd also like to find the contact details for my embassy.
Mini conversation
You
パスポートをなくしました。
Pasupōto o nakushimashita.
I lost my passport.
Other person
最後にどこで見ましたか？
Saigonidokode mimashita ka?
Where did you last see it?
You
今朝、ホテルで最後に見ました。
Kesa, hoteru de saigoni mimashita.
I last saw it at my hotel this morning.
Other person
紛失届を出せる場所をご案内します。
Funshitsutodokeodaseru bashoogo annaishimasu.
I'll show you where you can file a loss report.
You
大使館か領事館の連絡先も知りたいです。
Taishikanka ryōjikanno renrakusakimo shiritaidesu.
I also need the contact details for my embassy or consulate.
More natural
“I lost my passport” and “My passport was stolen” describe different situations. Use “stolen” only when theft is what happened.
Good to know
Replacement, emergency-document and departure procedures vary by country and location. Check local reporting requirements and current guidance from your embassy or consulate.
Related situations
Use GLANOS Talk in the real conversation
View GLANOS TalkTranslate, listen, and show the phrase when you need it.