TL-020 · Trouble

Ask for help after losing your phone — Japanese

A practical conversation for reporting a lost phone, explaining where you last used it, and asking for lost and found.

Quick answer
携帯電話をなくしました。
Meaning I lost my phone.
Keitai denwa o nakushimashita.

When to use it

Use this when your phone is missing at a cafe, station, airport, or another public place and you need to ask for help.

Core phrases

携帯電話をなくしました。
Keitai denwa o nakushimashita.
I lost my phone.
落とし物センターはどこですか?
Otoshi mono sentā hadokodesu ka?
Where is the lost and found?
私の番号に電話していただけますか?
Watashino bangōni denwashiteitadakemasu ka?
Could you call my number?

What you may hear

最後に使ったのはどこですか?
Saigoni tsukattanohadokodesu ka?
Where did you last use it?
落とし物センターで確認してください。
Otoshi mono sentā de kakuninshitekudasai.
Please check with lost and found.

How to respond

さっきこの近くで使いました。
Sakkikono chikakude tsukaimashita.
I used it around here a little while ago.
黒いiPhoneです。
Kuroi aifōn desu.
It's a black iPhone.

Mini conversation

You
携帯電話をなくしました。
Keitai denwa o nakushimashita.
I lost my phone.
Other person
最後に使ったのはどこですか?
Saigoni tsukattanohadokodesu ka?
Where did you last use it?
You
さっきこの近くで使いました。
Sakkikono chikakude tsukaimashita.
I used it around here a little while ago.

More natural

Give the last place and time you used it, plus the phone model, color, or case, to make it easier to identify.

Good to know

If you suspect theft rather than simple loss, also consider device locking, carrier action, and local police procedures.

Related situations

Use GLANOS Talk in the real conversation

Translate, listen, and show the phrase when you need it.

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