TL-111 · Trouble
I inserted coins, but the washer hasn't started — Japanese
If a coin-operated washer does not start after payment, tell the attendant the machine number and amount and ask about inspection and refund procedures.
Quick answer
お金を入れましたが、洗濯機が動きません。
Meaning I inserted coins, but the washer hasn't started.
okaneo ire mashitaga , sentakuki ga ugoki masen .
When to use it
Ask for help before adding more money if payment is complete but the washer has not started filling.
Core phrases
お金を入れましたが、洗濯機が動きません。
okaneo ire mashitaga , sentakuki ga ugoki masen .
I inserted coins, but the washer hasn't started.
三番の機械で、表示された金額を全部入れました。
sanban no kikai de , hyoujisa reta kingaku o zenbu ire mashita .
It's machine three, and I inserted the full amount shown.
三番の機械のそばで待っています。
sanban no kikai nosobade matteimasu .
I'll wait by machine three.
What you may hear
何番の機械で、表示された金額を全部入れましたか？
nanban no kikai de , hyoujisa reta kingaku o zenbu ire mashitaka ？
Which machine is it, and did you insert the full amount shown?
機械を確認するまで、追加でお金を入れないでください。
kikai o kakuninsu rumade , tsuika deokaneo ire naidekudasai .
Please don't add more coins while I check the machine.
状態を確認してから、返金の受付方法をご案内します。
joutai o kakuninshi tekara , henkin no uketsuke houhou ogo annai shimasu .
I'll explain how to request a refund after checking the problem.
How to respond
衣類を別の洗濯機に移してもいいですか？
irui o betsuno sentakuki ni utsushi temoiidesuka ？
May I move my clothes to another washer?
入れたお金の返金手続きはどうすればいいですか？
ire taokaneno henkin tetsuzuki wadousurebaiidesuka ？
What is the refund procedure for the coins I inserted?
Mini conversation
You
お金を入れましたが、洗濯機が動きません。
okaneo ire mashitaga , sentakuki ga ugoki masen .
I inserted coins, but the washer hasn't started.
Other person
何番の機械で、表示された金額を全部入れましたか？
nanban no kikai de , hyoujisa reta kingaku o zenbu ire mashitaka ？
Which machine is it, and did you insert the full amount shown?
You
三番の機械で、表示された金額を全部入れました。
sanban no kikai de , hyoujisa reta kingaku o zenbu ire mashita .
It's machine three, and I inserted the full amount shown.
Other person
機械を確認するまで、追加でお金を入れないでください。
kikai o kakuninsu rumade , tsuika deokaneo ire naidekudasai .
Please don't add more coins while I check the machine.
You
入れたお金の返金手続きはどうすればいいですか？
ire taokaneno henkin tetsuzuki wadousurebaiidesuka ？
What is the refund procedure for the coins I inserted?
Other person
状態を確認してから、返金の受付方法をご案内します。
joutai o kakuninshi tekara , henkin no uketsuke houhou ogo annai shimasu .
I'll explain how to request a refund after checking the problem.
You
三番の機械のそばで待っています。
sanban no kikai nosobade matteimasu .
I'll wait by machine three.
More natural
Coin-operated washer means a washing machine run with coins. Distinguish a cycle that stopped midway from one that never started.
Good to know
Ask for instructions before adding more coins. Showing the machine number and display helps staff handle the report.
Related situations
Use GLANOS Talk in the real conversation
View GLANOS TalkTranslate, listen, and show the phrase when you need it.