Leaving luggage at a hotel after checkout — Japanese
Ask whether the hotel can hold your bags after checkout, confirm the pickup time and any fee, and check how to collect them. Learn what to say if there is no storage space.
Quick answer
チェックアウト後に荷物を預かっていただけますか？
Meaning Could you hold my luggage after I check out?
chekkuauto-go ni nimotsu o azukatte itadakemasu ka?
When to use it
Use these phrases at reception when you need to check out but your train or flight leaves later. Ask whether storage is available first. If it is, tell the staff how many bags you have and when you will return today.
Core phrases
チェックアウト後に荷物を預かっていただけますか？
chekkuauto-go ni nimotsu o azukatte itadakemasu ka?
Could you hold my luggage after I check out?
今日の午後4時ごろ、荷物を取りに来ます。
kyoo no gogo yo-ji goro, nimotsu o tori ni kimasu.
I'll pick it up around four this afternoon.
荷物を預けるのに料金はかかりますか？
nimotsu o azukeru no ni ryookin wa kakarimasu ka?
Is there a fee for storing my luggage?
What you may hear
はい、お預かりできます。
hai, o-azukari dekimasu.
Yes, we can hold it for you.
何時ごろ取りにいらっしゃいますか？
nan-ji goro tori ni irasshaimasu ka?
What time will you pick it up?
申し訳ありませんが、荷物をお預かりするスペースがありません。
mooshiwake arimasen ga, nimotsu o o-azukari suru supeesu ga arimasen.
I'm sorry, we don't have space to store luggage.
How to respond
荷物は2つです。
nimotsu wa futatsu desu.
I have two bags.
荷物を受け取るとき、この引換券をお見せすればいいですか？
nimotsu o uketoru toki, kono hikikaeken o o-mise sureba ii desu ka?
Should I show this claim ticket when I collect my bags?
近くに荷物を預けられる場所はありますか？
chikaku ni nimotsu o azukerareru basho wa arimasu ka?
Is there somewhere nearby where I can store my luggage?
Mini conversation
You
チェックアウト後に荷物を預かっていただけますか？
chekkuauto-go ni nimotsu o azukatte itadakemasu ka?
Could you hold my luggage after I check out?
Other person
はい、お預かりできます。
hai, o-azukari dekimasu.
Yes, we can hold it for you.
Other person
何時ごろ取りにいらっしゃいますか？
nan-ji goro tori ni irasshaimasu ka?
What time will you pick it up?
You
今日の午後4時ごろ、荷物を取りに来ます。
kyoo no gogo yo-ji goro, nimotsu o tori ni kimasu.
I'll pick it up around four this afternoon.
Other person
こちらの引換券をお持ちください。
kochira no hikikaeken o o-mochi kudasai.
Please keep this claim ticket.
You
ありがとうございます。今日の午後4時ごろ戻ります。
arigatoo gozaimasu. kyoo no gogo yo-ji goro modorimasu.
Thank you. I'll be back around four this afternoon.
More natural
「預かっていただけますか」 politely asks the staff to hold something for you. 「預ける」 describes leaving a bag with someone; 「預かる」 describes looking after it. Say 「午後4時（ごごよじ）」 for four in the afternoon. The pronunciation guide is approximate; double consonants indicate a brief pause and doubled vowels a longer vowel.
Good to know
Availability, fees and the latest collection time vary by hotel, so confirm them at reception. Keep any claim ticket and carry your passport, valuables and essential medication with you. Storing bags does not extend your room booking. If there is no space, ask whether there is a storage option nearby.
