TL-080 · Stay

There's a minibar charge I don't recognize — Japanese

At checkout, point out a minibar charge you do not recognize and ask staff to check the room record and bill.

Quick answer
このミニバー料金を確認していただけますか?
Meaning Could you check this minibar charge?
kono minibaa ryoukin o kakuninshi teitadakemasuka ?

When to use it

When reviewing the checkout bill, ask about an unused item before completing payment.

Core phrases

このミニバー料金を確認していただけますか?
kono minibaa ryoukin o kakuninshi teitadakemasuka ?
Could you check this minibar charge?
三〇六号室でしたが、ミニバーは使っていません。
sanmaruroku goushitsu deshitaga , minibaa wa tsukatte imasen .
I was in room three oh six, and I didn't use the minibar.
訂正後の明細をもう一度見せていただけますか?
teiseigo no meisai omou ichido mise teitadakemasuka ?
Could you show me the corrected bill?

What you may hear

ご利用されていないのはどの項目ですか?
go riyou sareteinainowadono koumoku desuka ?
Which item did you not use?
客室の記録とミニバーの明細を確認します。
kyakushitsu no kiroku to minibaa no meisai o kakuninshi masu .
I'll check the room record and minibar details.
記録に誤りがありましたので、その項目を削除しました。
kiroku ni ayamari gaarimashitanode , sono koumoku o sakujo shimashita .
There was an error in the record, so we've removed that item.

How to respond

どの商品の料金か教えていただけますか?
dono shouhin no ryoukin ka oshie teitadakemasuka ?
Could you tell me which item this charge is for?
確認後に明細を訂正していただけますか?
kakuningo ni meisai o teisei shiteitadakemasuka ?
Could you correct the bill after checking it?

Mini conversation

You
このミニバー料金を確認していただけますか?
kono minibaa ryoukin o kakuninshi teitadakemasuka ?
Could you check this minibar charge?
Other person
ご利用されていないのはどの項目ですか?
go riyou sareteinainowadono koumoku desuka ?
Which item did you not use?
You
三〇六号室でしたが、ミニバーは使っていません。
sanmaruroku goushitsu deshitaga , minibaa wa tsukatte imasen .
I was in room three oh six, and I didn't use the minibar.
Other person
客室の記録とミニバーの明細を確認します。
kyakushitsu no kiroku to minibaa no meisai o kakuninshi masu .
I'll check the room record and minibar details.
You
確認後に明細を訂正していただけますか?
kakuningo ni meisai o teisei shiteitadakemasuka ?
Could you correct the bill after checking it?
Other person
記録に誤りがありましたので、その項目を削除しました。
kiroku ni ayamari gaarimashitanode , sono koumoku o sakujo shimashita .
There was an error in the record, so we've removed that item.
You
訂正後の明細をもう一度見せていただけますか?
teiseigo no meisai omou ichido mise teitadakemasuka ?
Could you show me the corrected bill?

More natural

I don't recognize this charge politely asks about an unfamiliar fee. Add the specific fact that you did not use the minibar.

Good to know

Ask staff to check the item before assuming who made an error. If it is corrected, review the final bill again.

Related situations

Use GLANOS Talk in the real conversation

Translate, listen, and show the phrase when you need it.

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