TL-028 · Stay
Ask when a hotel deposit or card authorization will be released — Japanese
A hotel conversation for checking whether a deposit or card authorization is a final charge and when it will be released.
Quick answer
デポジットの仮押さえはいつ解除されますか？
Meaning When will the deposit authorization be released?
Depojitto no kariosae wa itsu kaijo saremasu ka?
When to use it
Use this after checkout when a hotel deposit or authorization is still visible on your card and you want to confirm its status.
Core phrases
この金額は実際の請求ですか、それとも仮押さえですか？
Kono kingaku wa jissaino seikyūdesuka, soretomo kariosaedesu ka?
Is this a final charge or just an authorization hold?
デポジットの仮押さえはいつ解除されますか？
Depojitto no kariosae wa itsu kaijo saremasu ka?
When will the deposit authorization be released?
ホテル側では仮押さえの解除処理はもう済んでいますか？
Hoteru gawa deha kariosaeno kaijoshori wa mō sundeimasu ka?
Has the hotel already released the authorization?
確認書をいただけますか？
Kakuninshooitadakemasu ka?
Could I get a confirmation?
カード会社にも確認したほうがいいですか？
Kādo kaishanimo kakuninshitahōgaiidesu ka?
Should I also check with my card issuer?
What you may hear
ホテル側ではすでに仮押さえを解除しています。
Hoteru gawa deha sudeni kariosaeo kaijoshiteimasu.
The hotel has already released the authorization.
カード会社側への反映に時間がかかる場合があります。
Kādo kaishagawa e no haneini jikangakakaru bāigārimasu.
It may take some time for your card issuer to update it.
How to respond
では、ホテル側で解除した日付を教えてください。
Deha, hoteru gawade kaijoshita hizukeo oshietekudasai.
Then could you tell me the date the hotel released it?
確認できる書類かレシートをお願いします。
Kakunindekiru shoruika reshīto oo negaishimasu.
Please give me a document or receipt I can use to confirm it.
Mini conversation
You
デポジットの仮押さえはいつ解除されますか？
Depojitto no kariosae wa itsu kaijo saremasu ka?
When will the deposit authorization be released?
Other person
ホテル側ではすでに解除処理をしています。
Hoteru gawa deha sudeni kaijoshorioshiteimasu.
The hotel has already released it on our side.
You
カード明細にはまだ表示されています。解除した日付を教えてもらえますか？
Kādo meisai niha mada hyōjisareteimasu. Kaijoshita hizukeo oshietemoraemasu ka?
It still appears on my card. Could you tell me the date it was released?
Other person
チェックアウト日に処理されています。
Chekkuauto nichini shorisareteimasu.
It was processed on your checkout date.
You
確認書をお願いします。
Kakuninshooo negaishimasu.
Could I get a confirmation, please?
More natural
For a temporary card hold rather than a completed charge, “authorization hold” or simply “hold” is often the clearest wording.
Good to know
Deposit and authorization timing varies by hotel and card issuer. If the hotel confirms release, keep the processing date and receipt and check the final status with your issuer.
Related situations
Use GLANOS Talk in the real conversation
View GLANOS TalkTranslate, listen, and show the phrase when you need it.