My suitcase wheel is broken. Where can I report it? — Korean
Describe a broken suitcase wheel, show photos and the baggage tag, and ask the baggage service desk about the damage report, reference number, repair estimate and claim review.
Quick answer
제 캐리어 바퀴가 부러졌어요. 어디에 신고하면 되나요?
Meaning My suitcase wheel is broken. Where can I report it?
Je kaerieo bakwiga bureojyeosseoyo. Eodie singohamyeon doenayo?
When to use it
Use this when you notice a broken wheel at baggage claim and need to report it to airline staff. Point to the damaged wheel, keep your photos, boarding pass and baggage tag ready, and ask where to report it and what to do next.
We will explain the next steps after checking the damage.
You
신고서 사본과 접수번호를 받을 수 있나요?
Singoseo sabon gwa jeopsubeonhoreul badeul su innayo?
Could I have a copy and the reference number?
More natural
Describe the damaged part instead of only saying the bag is damaged. Say that the wheel has snapped off if it broke away, or that it is cracked if it has a visible crack. Ask for a copy of the report and its reference number.
Good to know
The airline may use a PIR (Property Irregularity Report) or a separate damage report. A broken wheel does not automatically establish compensation eligibility. Confirm its reporting deadline, required documents, repair estimate process and eligibility with the airline.
