TL-078 · Stay

Can I have a parcel delivered to the hotel? — Japanese

Before sending a purchase or personal parcel to your hotel, check whether it can receive it and what booking details to put on the label.

Quick answer
ホテル宛てに荷物を送ってもいいですか?
Meaning Can I have a parcel delivered to the hotel?
hoteru ate ni nimotsu o okuttemoiidesuka ?

When to use it

Before entering the hotel as the delivery address, confirm receiving dates with the front desk.

Core phrases

ホテル宛てに荷物を送ってもいいですか?
hoteru ate ni nimotsu o okuttemoiidesuka ?
Can I have a parcel delivered to the hotel?
滞在中に小さな荷物が一つ届く予定です。
taizaichuu ni chiisa na nimotsu ga hitotsu todoku yotei desu .
One small parcel is due to arrive during my stay.
ありがとうございます。送る前に住所と名前を確認します。
arigatougozaimasu . okuru mae ni juusho to namae o kakuninshi masu .
Thank you. I'll check the address and name before sending it.

What you may hear

ご滞在中に届く荷物ですか?
go taizaichuu ni todoku nimotsu desuka ?
Will the parcel arrive while you are staying with us?
はい、予約名を記載していただければ、フロントで受け取れます。
hai , yoyakumei o kisaishi teitadakereba , furonto de uketore masu .
Yes. Put the reservation name on it, and our front desk can receive it.
届いた後、フロントで本人確認をしてお受け取りください。
todoi ta nochi , furonto de honnin kakunin oshiteo uketori kudasai .
You can collect it at the front desk after confirming your identity.

How to respond

宛名に予約名と到着日を書けばいいですか?
atena ni yoyakumei to touchakubi o kake baiidesuka ?
Should I put my reservation name and arrival date on the label?
荷物はどこで受け取ればいいですか?
nimotsu wadokode uketore baiidesuka ?
Where should I collect the parcel?

Mini conversation

You
ホテル宛てに荷物を送ってもいいですか?
hoteru ate ni nimotsu o okuttemoiidesuka ?
Can I have a parcel delivered to the hotel?
Other person
ご滞在中に届く荷物ですか?
go taizaichuu ni todoku nimotsu desuka ?
Will the parcel arrive while you are staying with us?
You
滞在中に小さな荷物が一つ届く予定です。
taizaichuu ni chiisa na nimotsu ga hitotsu todoku yotei desu .
One small parcel is due to arrive during my stay.
Other person
はい、予約名を記載していただければ、フロントで受け取れます。
hai , yoyakumei o kisaishi teitadakereba , furonto de uketore masu .
Yes. Put the reservation name on it, and our front desk can receive it.
You
荷物はどこで受け取ればいいですか?
nimotsu wadokode uketore baiidesuka ?
Where should I collect the parcel?
Other person
届いた後、フロントで本人確認をしてお受け取りください。
todoi ta nochi , furonto de honnin kakunin oshiteo uketori kudasai .
You can collect it at the front desk after confirming your identity.
You
ありがとうございます。送る前に住所と名前を確認します。
arigatougozaimasu . okuru mae ni juusho to namae o kakuninshi masu .
Thank you. I'll check the address and name before sending it.

More natural

Parcel refers to a delivered package. Luggage may sound like a suitcase-storage request, so be specific.

Good to know

Ask the hotel before arranging delivery. Give the expected date, reservation name, and size, and check any receiving restrictions.

Related situations

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