TL-017 · Stay

Ask to change rooms at a hotel — Japanese

A hotel conversation for explaining a room problem and asking the front desk whether you can move to another room.

Quick answer
部屋を替えていただけますか?
Meaning Could I change rooms?
Heya o kaete itadakemasu ka?

When to use it

Use this when a room problem, such as a broken air conditioner or excessive noise, makes you want to request another room.

Core phrases

部屋を替えていただけますか?
Heya o kaete itadakemasu ka?
Could I change rooms?
エアコンが動きません。
Eakon ga ugokimasen.
The air conditioner isn't working.
部屋がとても騒がしいです。
Heyagatotemo sawagashiidesu.
The room is too noisy.

What you may hear

まず確認いたします。
Mazu kakuninitashimasu.
We'll check it first.
別のお部屋をご用意できます。
Betsunoo heyaogo yōidekimasu.
We can prepare another room.

How to respond

ありがとうございます。いつ移動できますか?
Arigatōgozaimasu. Itsu idōdekimasu ka?
Thank you. When can I move?
まず確認していただいて大丈夫です。
Mazu kakuninshiteitadaite daijōbudesu.
You can check it first.

Mini conversation

You
部屋を替えていただけますか?
Heya o kaete itadakemasu ka?
Could I change rooms?
Other person
まず確認いたします。
Mazu kakuninitashimasu.
We'll check it first.
You
ありがとうございます。いつ移動できますか?
Arigatōgozaimasu. Itsu idōdekimasu ka?
Thank you. When can I move?

More natural

Explain the specific problem first, then ask about changing rooms so the front desk can offer the available solution.

Good to know

Depending on room availability and hotel policy, staff may inspect the problem first or may not be able to move you immediately.

Related situations

Use GLANOS Talk in the real conversation

Translate, listen, and show the phrase when you need it.

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