TL-082 · Transport

Is there a step-free station entrance? — Japanese

If you need to avoid stairs because of a stroller or heavy bags, ask for an elevator entrance and the route to the platform.

Quick answer
この駅に階段なしで入れる入口はありますか?
Meaning Is there a step-free entrance to this station?
kono eki ni kaidan nashide haireru iriguchi waarimasuka ?

When to use it

Before taking the stairs, ask station staff for another route to the platform.

Core phrases

この駅に階段なしで入れる入口はありますか?
kono eki ni kaidan nashide haireru iriguchi waarimasuka ?
Is there a step-free entrance to this station?
ベビーカーがあるので、エレベーターを使いたいです。
bebiikaa gaarunode , erebeetaa o tsukai taidesu .
I have a stroller and need to use an elevator.
そちらの入口を使います。ありがとうございます。
sochirano iriguchi o tsukai masu . arigatougozaimasu .
I'll use that entrance. Thank you.

What you may hear

エレベーターのある経路をお探しですか?
erebeetaa noaru keiro oo sagashi desuka ?
Are you looking for a route with an elevator?
階段を使わずに行ける経路を確認します。
kaidan o tsukawa zuni ike ru keiro o kakuninshi masu .
I'll check the route that avoids stairs.
道の向かい側の入口にエレベーターがあります。
michi no mukai gawa no iriguchi ni erebeetaa gaarimasu .
There is an elevator at the entrance across the street.

How to respond

その入口からホームまでエレベーターで行けますか?
sono iriguchi kara hoomu made erebeetaa de ike masuka ?
Can I reach the platform by elevator from that entrance?
どの入口を使えばいいですか?
dono iriguchi o tsukae baiidesuka ?
Which entrance should I use?

Mini conversation

You
この駅に階段なしで入れる入口はありますか?
kono eki ni kaidan nashide haireru iriguchi waarimasuka ?
Is there a step-free entrance to this station?
Other person
エレベーターのある経路をお探しですか?
erebeetaa noaru keiro oo sagashi desuka ?
Are you looking for a route with an elevator?
You
ベビーカーがあるので、エレベーターを使いたいです。
bebiikaa gaarunode , erebeetaa o tsukai taidesu .
I have a stroller and need to use an elevator.
Other person
階段を使わずに行ける経路を確認します。
kaidan o tsukawa zuni ike ru keiro o kakuninshi masu .
I'll check the route that avoids stairs.
You
どの入口を使えばいいですか?
dono iriguchi o tsukae baiidesuka ?
Which entrance should I use?
Other person
道の向かい側の入口にエレベーターがあります。
michi no mukai gawa no iriguchi ni erebeetaa gaarimasu .
There is an elevator at the entrance across the street.
You
そちらの入口を使います。ありがとうございます。
sochirano iriguchi o tsukai masu . arigatougozaimasu .
I'll use that entrance. Thank you.

More natural

Step-free refers to a route without using stairs. Check the route all the way to the platform, not only the entrance.

Good to know

An elevator may not lead directly to the platform you need. Tell staff your line and direction of travel.

Related situations

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